DATE: Thursday. July 8th, 2021
TIME: 10:00am to 11:30am
The expansion of virtual care models is influencing how we deliver care, work in teams, measure quality, and conduct QI activities. How can we help our health centers optimize quality in virtual care models? In this learning lab, we will learn and apply practical strategies for leading QI in a virtual care environment.
LEARNING OBJECTIVES
- Support organizational learning about quality improvement for virtual care models
- Identify how telehealth and other e-health applications are being used to support virtual care models for specific patient populations
- Anticipate potential implications of virtual care models from a health equity perspective.
- Conceptualize quality aims and measures for virtual care models.
- Design and conduct QI activities for improving virtual care models
PRESENTERS
- Daniel Croymans, MD, MBA, MS
Medical Director of Quality, Department of Medicine, UCLA Health, Los Angeles
- Stephen Horan, PhD, CEO, Community Health Solutions
- Terry Laine, MS, PCMH, CCE, Senior Consultant at Community Health Solutions
FEES
Payment is due at time of registration. A 10% service fee will be applied for invoicing options.
- CPCA Member*: $100
- Non Member Health Center: $100
- Associates: $112.50
- Non Member, Non Health Center: $125
HOW TO REGISTER
In order to register for any CPCA event, you must first be logged in to your account. If you do not have an account, you can create one. If you do not remember your login credentials, please email training@cpca.org. Once logged in, click the Register button, answer any questions that appear on the screen and click Save Responses. Continue scrolling to the bottom of the page and click Proceed to Checkout. Lastly, complete all payment details and click, Submit. You will receive one immediate email with a receipt of your order. A second email will follow with a link to confirm your registration around 10 PM on the day you registered. You must Click the Link in this email to complete your registration, at which point you will be able to save the information to your calendar. You can watch our brief registration tutorial video here. If you still have difficulty, please contact training@cpca.org.
Registration is required for all CPCA training and events. You will receive two email communications immediately upon registering. The first is simply a receipt. The second from customercare@gotowebinar.com and will contain webinar access information. This email will only be delivered to the individual who is registered for the event and will contain a unique link for a single connection. We recommend you add this event to your calendar using the link contained in your webinar access email. If you do not receive this email, please check your spam/junk folders before contacting training@cpca.org.
Cancellation Policy: No refunds will be offered for cancellations received after 5BusinessDaysPriorToEventDate.
To receive a refund, all cancellations must be in writing and must be received by emailing training@cpca.org according to the following schedule:
- Cancellations received on or before 20 business days of the event will result in a full refund minus a 10% processing fee.
- Cancellations received on or before 10 business days of the event will result in a 50% refund minus a 10% processing fee.
- Cancellations received on or before 5 business days of the event will result in a 25% refund minus a 10% processing fee.
- No refunds will be offered for cancellations received after 5 business days before the event.
- Cancellations after the conclusion of the event are non-refundable.
- Substitutions are encouraged.
- “No Shows” are non-refundable.
*Last year, in recognition of the tremendous financial stress members were facing and to ensure that important and timely information could be accessed with no barriers, CPCA elected to waive training fees for the entire membership year (April 1,2020- March 31, 2021) and offer all training at no cost. As we continue to work in this pandemic environment to provide members the support they need, we must also plan for the future while supporting community health centers in improving the health status of their communities through advocacy, education, and services. Which is why the Board of Directors approved a budget in February that reflects a reinstatement of training fees effective for trainings taking place on or after April 1, 2021. If you have any questions or concerns about this change, please email us at training@cpca.org.
For more information regarding our policies, please visit the training homepage.
CPCA uses GoToWebinar for all web-based training events. For a preview of the environment, check out https://www.gotomeeting.com/webinar.
Disclaimer: The information on this session is intended only to provide a general overview of the topics addressed. This session is not intended to provide legal advice or substitute for the guidance, counsel or advice of legal counsel on any matters particular to a specific primary care clinic. CPCA does not endorse companies or products. Advertising and sponsorship revenue supports our not-for-profit mission.